Genuine Accessory Warranty

SYAU warrants all genuine SYAU accessories to be free from defects in material or workmanship during normal use as set out below. For new vehicles and accessories purchased from 1 January 2023.

Accessories Fitted to New Vehicles

SYAU genuine accessories purchased from and fitted by an authorised KGM SsangYong dealer to a new vehicle at the time of purchase or delivery are warranted for 5 years unless otherwise stated. Customers should retain proof of purchase to support warranty claims.

Accessories Purchased Over the Counter (post vehicle delivery)

FITTED BY AN AUTHORISED KGM SSANGYONG DEALER

SYAU genuine accessories purchased over the counter from an authorised KGM SsangYong dealer and installed by an authorised KGM SsangYong dealer are warranted from the date of purchase for 2 years, 40,000 kms, or remainder of the 5-year accessory warranty (whichever is greater). Customers should retain proof of purchase to support warranty claims.

NOT FITTED BY AN AUTHORISED KGM SSANGYONG DEALER

SYAU genuine accessories purchased over the counter from an authorised KGM SsangYong dealer but not installed by an authorised KGM SsangYong dealer are warranted from the date of purchase for 2 years or 40,000 kms (whichever is greater). Customers should retain proof of purchase to support warranty claims. To the extent permitted by law, where a SYAU genuine accessory is replaced under warranty, the labour costs of removing the old accessory and fitting the new accessory may not be covered under warranty. SYAU’s obligations under this warranty are limited to the replacement or repair at its option of any accessory which is covered by warranty. SYAU may require the old accessory to be handed in to an authorised KGM SsangYong dealer.

What The Accessory Warranty Does Not Cover:

• Any claim where the consumer is unable to provide evidence to substantiate and validate the date when the accessory was purchased and installed on the vehicle.
  
  
• Any failure resulting from owner negligence, alteration, accident, use of the accessory in a way it was not designed or approved by KGM SsangYong Australia to be used, improper fitting, repair or replacement.
  
  
• To the extent permitted by law, warranty will not cover consequential loss or damage such as loss of time, inconvenience, loss of use of the vehicle or other consequential damage.

All benefits to the consumer given by this warranty are in addition to the other rights and remedies under the Act.